Orders take 72-96 Hours to fulfill. Orders may take up to 10 to 14 business days to arrive from the day it ships from our fulfillment facility. Many orders arrive sooner, depending on the immediate availability of ordered items. Currently we do not offer expedited shipping.
Shipping rates are flat for all domestic.
The Family Unit is not responsible for lost/stolen items. In the case of a lost/stolen package please contact the carrier directly. Once the order is in the possession of the carrier we do not see it again.The Family Unit is unable to replace items lost by the post office or stolen free of charge. We will, however, do everything in our power to assist you!
Major holidays also will increase shipping time. Please be mindful that our very small staff does not work on these days as we feel they deserve to spend time with their families.
==> Please note that during sales & promotions, processing times may increase as order influx increases at those times. Please allow up to 5 business days to receive a response from customer service during this time. We strive to send orders out as quickly as possible and will notify you of any major delays.